• If you are ordering from within your own control panel  - click users, then signup.
  All the products are presented.  Choose broadband.
  
• If you are ordering from your public facing website - click on whichever link points towards your broadband products.

You then choose between Home, Business and Gamer broadband products depending on which product the end user requires.
Simply click on the relevant link to select the appropriate product.

Enter your customers complete telephone number. The BT checker will do a check on the number and then show only the products that the user can obtain on that specific line (IPStream/DataStream/LLU/MAX etc.)

Click subscribe. Fill in the user details. Click ok, you are then taken to the payment pages.

Click VDC if you are invoicing the client directly and are paying for the account yourself.
(VDC IS ONLY AVAILABLE TO 123vISP "PARTNERS" - standard vISPs can only choose Credit Card or Direct Debit)

Otherwise you will be taken to the payment gateway where you choose Credit Card OR Direct Debit.

Please refer to http://support.123visp.co.uk/KB/a109/the-prefered-payments-method-for-new-signups.aspx to view the different card types that allow repeat internet payments.

If you anticipate a potential problem with the Credit Card, then choose Direct Debit.
This will "pause" the signup procedure and save your customers order details for later.

******* PLEASE NOTE that our Direct Debit system can take up to 8 weeks to become effective. ********

If your end user wishes to be active as soon as possible then the Credit Card option will provide this.

We will be providing online videos to illustrate these procedures shortly.

PLEASE let us know if you have any further questions by raising a ticket at  http://support.123vISP.co.uk/
(If you could word your question really well then we can encapsulate it into a new KB article?)

123vISP Team