Regional Engineering and Repair Delays - Update

We have received notification from BT Openreach that they have declared what they refer to as an MBORC (Matter Beyond Our Reasonable Control) in certain areas of the country. This has the potential to cause fault resolution delays due to recent bouts of severe weather.

A copy of the notice is as follows:

"Parts of the UK, in particular the South West and Wales were hit with severe storm conditions with heavy rain, wind and lightning strikes, from Wednesday 8 into Thursday 9 October 2014.

This has seriously impacted our suppliers infrastructure, both above and below ground with fault intake in these areas at extremely high levels. Along with our suppliers we therefore declared MBORC for repair activities, in the three areas, with effect from 23:59 10 October 2014

Due to the prevailing conditions in theregion, along with our suppliers weare now also declaring MBORC in an additional area, with effectfrom 23:59 14 October 2014:


MBORC remains in place in the following areas


North Wales



We are monitoring the situation and will remove MBORC as soon as service can be restored to the levels they were at immediately before the severe weather."

Apologies for any inconvenience caused.

Wednesday, October 15, 2014 1:01 PM