We will be at Channel Expo this year - Stand 494

We will be exhibiting at Channel Expo this year. We will be on stand 494 and will have a few demonstration systems available for testing. There will be a technical specialist on hand as well as account managers and others ready and willing to demonstrate our online systems for you. We hope to be signing up many new vISPs in the next month due to this exposure so we hope that we can keep up with our continued high levels of service to all our existing customers. Please raise a ticket with any...

Tuesday, May 19, 2009 8:45 AM

New Radius Logs now available

We now have the latest software for the radius logs available direct from your control panel. Please log in to your control panel and click the "Radius" button for your desired line. This should cut down your "support" time with your end-users as simple faults like incorrect usernames/passwords can easily be discovered when viewing the logs. Any questions or queries, as always, please let us know by raising a support ticket or contacting your account manager directly.

Monday, May 04, 2009 3:11 PM

Powerpoint demos for your shops

We are currently working on some powerpoint demonstrations for all our current vISPs who have retail premises. Play the show in your shop and your sales will increase, easy, yes? These are fairly basic in operation as we need to allow you to edit them as much or as little as you wish. The most basic version consists of a fully functional powerpoint show which simply needs your company logo adding so can be used virtually out of the box. To be more advanced we would welcome feedback from the ...

Tuesday, April 21, 2009 11:52 AM

Downtime for control panels

Following some upgrades performed earlier today, we have discovered a 130GB file which was found to be situated on a bad area of the disk. We made the decision to take the control panels offline while we restore this particular file. This process is, however, taking far longer than we anticipated but should be completed shortly. We apologise for the c...

Friday, April 03, 2009 8:33 PM

Enta New Products

Due to the overwhelming amount of calls and emails we are receiving due to Entas new ADSL pricing structure announcement we can confirm the following; All of our wholesale ADSL pricing is displayed clearly inside our demonstrator online control panel. Please go to http://www.123vISP.co.uk/control_panel and click on the link to "try it now" - then, when confronted with the login screen enter; username = 123visp password = password Once logged into the panel, go to "products" -> "ADSL" and vie...

Tuesday, February 03, 2009 8:25 AM

FREE MIGRATIONS for 25+ Users

- no catch! Simple as that, if you send us a list of 25 (or above) customers that you wish to migrate to us we will enter their details ourselves and it will cost you nothing. To take advantage of this new service please send us a spreadsheet with the following customer information; Full name of customer Full address Postcode CLi (landline number to apply for broadband on) migration code expiry date of migration code new product you wish this customer to be applied for *optional* any other i...

Thursday, December 04, 2008 2:45 PM

123vISP Demonstrator Control Panel now fully functional again

The 123vISP Demonstrator Control Panel is now back online and fully functional once again. Please feel free to login (username= 123vISP and password=password) and have a wander around all the functions. As always, if you run into any difficulties, please let us know by raising a Support Ticket? The address for the control panel login is situated at http://www.123visp.co.uk/control_panel/index.html PLEASE let us know if you have any further questions by raising a ticket at http://support.123...

Friday, November 07, 2008 8:41 PM

Worldwide Domains NOW LIVE AGAIN!

The 123vISP .com and .net domains are now up and functioning once again following our server upgrades! We sincerely apologise for the recent DNS relay delays that some of our customers may have been experiencing during this transitional period. Our international domains are now functioning again at 100% load as previously. Please let us know if you have any outages, by raising a ticket? 123vISP Team

Monday, October 27, 2008 12:01 AM

Knowledge Base Update

Our Knowledge Base has nearly finished transferring over to the new servers. Please let us know about any items we may have missed off? We also need to know about anything new that is not answered in the Knowledge Base. We receive many new queries daily but due to the very specific nature of most questions it is difficult to encapsulate them into a Knowledge Base article. Any help you can provide would be greatly appreciated! Raise a ticket through our 123vISP Support System? 123vISP team.

Monday, October 20, 2008 1:36 AM

New Smartertrack System NOW ONLINE

Latest SmarterTrack System NOW ONLINE! Please feel free to use our latest online chat and ticket systems. If you have any requests, please let us know. 123vISP Team

Friday, October 17, 2008 10:29 AM